Engagements
Same studio, same standard of work. The difference is how much you are committing to at once, and how quickly you need it.
Focused
One studio day on one problem, with you available for the whole of it. Best when you already know what you need and want it built rather than proposed.
Most common
Defined
A scoped build with a price and a date. A brand, a website, a campaign or an AI system. The most common way clients start with us.
Ongoing
Monthly. We own the roadmap and keep improving what is live, with build capacity reserved for you each month.
Every engagement is quoted in writing before it starts. You will never get an invoice for something that was not in the scope you approved.
Choosing
If you can name the single thing you want done and it would fit in a day, book a VIP Day. A landing page, brand refresh direction, one automation, one campaign build.
If the outcome is bigger than a day and has a clear end, take a project. This is how most clients start, and the only honest way to price a brand or a full site.
Advertising, lifecycle email and any live system never really finish. A growth partnership costs less than repeatedly re-scoping small projects.
However you start
Nothing gets built before it is mapped, and nothing ships without a way to tell whether it worked.
We walk the current process with you: where leads come from, what happens next, where it stalls. You get a written map and a shortlist of what to fix first.
One document: what we build, what it costs, what we need from you, and when it lands. Nothing starts before you have read it and agreed to it.
We ship in usable pieces rather than one reveal at the end, so you can react early. Everything is documented as it is built, in language your team can follow.
We agree what success looks like before launch, then report against it. If a number is not moving, we say so and change the approach.
Questions
Usually within two to three weeks of a signed scope. VIP Days book on a similar horizon. If something is genuinely urgent, say so in your enquiry and we will tell you honestly whether we can take it.
A single decision maker who can approve work, access to the accounts and tools we are working in, and answers to questions within a couple of days. Projects stall on approvals far more often than on production.
Projects are billed against milestones, starting with a deposit that reserves the schedule. Retainers are billed monthly in advance. Every invoice references the scope item it belongs to.
Yes. Source files, accounts, domains and code are yours, in your own accounts wherever possible. We do not hold your assets hostage as a retention strategy, and we hand over documentation whether or not you stay.
Often. We can own everything, or fill the specific gap and coordinate with whoever else is involved. What we will not do is duplicate work someone else is already doing well.
Two ways, and we keep them separate. We build AI systems for clients as a service. Internally, we use AI where it speeds up drafting and analysis, and a person reviews everything before it reaches you. Nothing goes to a customer without a human having read it.
Next step
A person reads every enquiry and replies, usually within one business day. If we are not the right studio for the job, we will say so.
